RP
Ricardo P

1 reviews | Active since Jul 2022

12 Jul 2022, 10:09

Bad service

I logged a call with discovery bank to amend my details as I lost my phone and I am unable to access my email due to authentication issues. They said it would take 24hrs to day I am still waiting for a call back. This is not the service expected from a customer to this organisation,disappointing really

0
Replies (3)
Discovery Bank
Discovery Bank's reply12 Jul 2022, 10:30
Official
Hi Ricardo 

Thanks for reaching out to us. 
 
Please send me your iD number and I will have this issue resolved as soon as possible. 

Regards 
Girshwin 
RP
Ricardo P's update12 Jul 2022, 16:00
Reviewer Update
Hi Gishwin
ID -# *** 085
Discovery Bank
Discovery Bank's reply18 Jul 2022, 09:25
Official
Thank you for sending us your details Ricardo 

I am following with all parties involved to check the status of your update.