Bad service

My husband transferred funds from his Discovery Bank account to my Absa Bank account in the first week of May 2025, but the money has not yet shown up in my account. We contacted Discovery Bank for help, but we were passed around without any resolution. As of today, in July, the funds remain unaccounted for. Each day we call, we are told that the issue is being handled and that we will receive the money within 48 hours, but there has been no progress.