LP
Lee P
1 reviews | Active since May 2020
27 Aug 2024, 12:39
Bad service
Hi
I had a discovery bank account last year then I closed it. I would like to reopen an account.
I downloaded the App but it says my account has been locked and I must reset my password. I did that but I received an email saying that my details don't match what is on the system.
Also sent and email and tweet but never bothered to get back to me.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
27 Aug 2024, 13:52Hi Lee
Please send me your updated contact number and we will have our OTP team contact you to help with updating your details.
Regards
Girshwin
Please send me your updated contact number and we will have our OTP team contact you to help with updating your details.
Regards
Girshwin
Discovery Bank's reply27 Aug 2024, 13:52
Official
Hi Lee
Please send me your updated contact number and we will have our OTP team contact you to help with updating your details.
Regards
Girshwin
Please send me your updated contact number and we will have our OTP team contact you to help with updating your details.
Regards
Girshwin
Discovery Bank's replyOfficial
30 Aug 2024, 09:39Your OTP can only be reset by using the phone number associated to your profile.
If you have recently change your cellphone number, we can have our security team contact you on your new number to update your details accordingly.
Regards
Girshwin
If you have recently change your cellphone number, we can have our security team contact you on your new number to update your details accordingly.
Regards
Girshwin
Discovery Bank's reply30 Aug 2024, 09:39
Official
Your OTP can only be reset by using the phone number associated to your profile.
If you have recently change your cellphone number, we can have our security team contact you on your new number to update your details accordingly.
Regards
Girshwin
If you have recently change your cellphone number, we can have our security team contact you on your new number to update your details accordingly.
Regards
Girshwin