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wayne M
1 reviews | Active since Jan 2017
24 Jul 2021, 22:37
Bad service
I have tried for a few monthes to get an account but nothing. I signed up but says my details do not match. I tried contacting to find out what is going on but nothing. I have tried many times to get a card but they dont care. I dont know anymore
Helpful (0)
Replies (7)0
Replies (7)
Discovery Bank's replyOfficial
25 Jul 2021, 12:55 Hi Wayne Thank you for bringing this query to our attention. According to our systems you have not completed the process as yet. To join Discovery Bank, simply download the Discovery Bank app and register there. For more information on our banking products, please follow the link below: https://www.discovery.co.za/bank/accounts
Discovery Bank's reply25 Jul 2021, 12:55
Official
Hi Wayne Thank you for bringing this query to our attention. According to our systems you have not completed the process as yet. To join Discovery Bank, simply download the Discovery Bank app and register there. For more information on our banking products, please follow the link below: https://www.discovery.co.za/bank/accounts
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wayne M's updateReviewer Update
25 Jul 2021, 14:17Hi tried but says the below when i do that
The ID number you provided doesn't match what we have on record for this cell number. Contact your Discovery service team if your details have changed.
The ID number you provided doesn't match what we have on record for this cell number. Contact your Discovery service team if your details have changed.
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wayne M's update25 Jul 2021, 14:17
Reviewer Update
Hi tried but says the below when i do that
The ID number you provided doesn't match what we have on record for this cell number. Contact your Discovery service team if your details have changed.
The ID number you provided doesn't match what we have on record for this cell number. Contact your Discovery service team if your details have changed.
Discovery Bank's replyOfficial
25 Jul 2021, 15:15Please ensure that you are on the latest version of the Discovery Bank app and that you are using the correct credentials when signing up. Also ensure that you are not registering on a device that has already bene captured on our systems as this will prevent you from signing up. RegardsThuli
Discovery Bank's reply25 Jul 2021, 15:15
Official
Please ensure that you are on the latest version of the Discovery Bank app and that you are using the correct credentials when signing up. Also ensure that you are not registering on a device that has already bene captured on our systems as this will prevent you from signing up. RegardsThuli
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wayne M's updateReviewer Update
25 Jul 2021, 15:20Hi i am using my details but keeps saying that. Can you assist me to resolve this so i can register
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wayne M's update25 Jul 2021, 15:20
Reviewer Update
Hi i am using my details but keeps saying that. Can you assist me to resolve this so i can register
Discovery Bank's replyOfficial
25 Jul 2021, 15:25Please advise which version of the app you are currently on, and we will assist further. RegardsThuli
Discovery Bank's reply25 Jul 2021, 15:25
Official
Please advise which version of the app you are currently on, and we will assist further. RegardsThuli
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wayne M's updateReviewer Update
25 Jul 2021, 15:29V2.01.16 is the app that came up on playstore
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wayne M's update25 Jul 2021, 15:29
Reviewer Update
V2.01.16 is the app that came up on playstore
Discovery Bank's replyOfficial
06 Aug 2021, 19:09Hi Wayne Please send a screenshot of the error you are experiencing to *** and advise once you have done so in order for us to assist further. RegardsThuli
Discovery Bank's reply06 Aug 2021, 19:09
Official
Hi Wayne Please send a screenshot of the error you are experiencing to *** and advise once you have done so in order for us to assist further. RegardsThuli