Bad Service

I so wanted to be a customer of Discovery but they ones again showed that they are not customer service centric. I wanted to move my entire insurance/banking/medical aid portfolio over to them, but I've decided against it. In the world where we are surrounded by monopolies like Discovery the only thing you can test them by is their service! So, I app**** for a credit card after which I was declined. I don't have a problem with that given a reasonable explanation why. So when I read the credit report, I noticed they have most of my income/deduction details wrong, because most of their fields on the application was prepopulated. They even showed amounts I was not even ask for during the application. I then disputed the decision and ask them whether I can resubmit in order to rectify the mistakes. They did not grant me this just ask me to load documents again, after which I obviously was declined again. It paints me that they did not even pay any notice to my request. No proactive service, no communication, no phone call in order to help me. So now I will go look for a company that put their customers first!