GC
George C

1 reviews | Active since Aug 2014

30 Jul 2024, 18:10

Bad service

I reported invalid deductions from Uber and an inquiry was logged. No one gotten back to me two weeks later. I'm seriously concerned about the safety of my funds

0
Replies (2)
Discovery Bank
Discovery Bank's reply31 Jul 2024, 18:24
Official
Hi George, 

Thank you for raising this matter with us. 

Please allow me to investigate further and provide the necessary feedback once done. 

Regards,
Gezae'
Discovery Bank
Discovery Bank's reply31 Jul 2024, 18:47
Official
Hi George, 

Please accept this as a formal apology for the inconvenience caused. 

I have investigated your query and our records indicate that your query is currently under investigation with the Complaints team. The Complaints team will reach out once the investigation has been completed. 

We hope this clarifies your query.

Kind regards
Gezae'