1 reviews | Active since Dec 2015
BAD SERVICE
<p>Discover card division phoned me and offered me an upgrade on my existing credit card. I was told that the only thing that was required was three month's bank statements. I got the new card. WITHOUT a pin and after phoning the card division twice, with thwo different stories from the call centre AND a promise that I will be phoned within two days with my new pin, my new card is still not working AND I got an sms about my card that will be suspended if I don't mail Discovery a certified copy of my ID. If I knew this was going to be such an issue, I would never have upgraded!!!!!</p>
Dear MARINDAC026
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this morning/afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this matter/query.
Your reference number is – ********** 502
Dear MARINDAC026
Thank you for your comments and for bringing this matter to our attention.
As per our telephonic conversation this morning/afternoon.
We sincerely apologize for any inconvenience caused in this matter.
Thank you for your patience while we resolve this matter/query.
Your reference number is – ********** 502