ZS
Zanele S
1 reviews | Active since Mar 2017
23 Apr 2026, 13:49
Bad Service
The call center is so bad, i have called about 20 times just to change my cell phone number and email address. Two weeks have gone by and still they are unable to assist me. i have made almost 20 calls to them very very disappointing service.
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Replies (1)
Discovery Bank's replyOfficial
23 Apr 2026, 14:06Hi there,
Thanks for reaching out to us.
We do see that our bankers are currently working to reset your details. We have escalated the matter to ensure it gets resolved as soon as possible.
We apologize for any frustrations that this delay has caused.
Regards,
The Discovery Bank Team
Thanks for reaching out to us.
We do see that our bankers are currently working to reset your details. We have escalated the matter to ensure it gets resolved as soon as possible.
We apologize for any frustrations that this delay has caused.
Regards,
The Discovery Bank Team
Discovery Bank's reply23 Apr 2026, 14:06
Official
Hi there,
Thanks for reaching out to us.
We do see that our bankers are currently working to reset your details. We have escalated the matter to ensure it gets resolved as soon as possible.
We apologize for any frustrations that this delay has caused.
Regards,
The Discovery Bank Team
Thanks for reaching out to us.
We do see that our bankers are currently working to reset your details. We have escalated the matter to ensure it gets resolved as soon as possible.
We apologize for any frustrations that this delay has caused.
Regards,
The Discovery Bank Team