BAD SERVICE

I have now tried to get problem resolved my account for WEEKS!!!!

I in this week get a lady by the name Ayanda that was promising me to resolved the problem. I got an email last night with question they required my response and did not understand what it is they need me to confirm.

I rep**** to the email asking for clarification. Still no response!!

Call the call center AGAIN begin stuck on call with useless people not being able to transfer me to Ayanda. Asking 500 question and reading all the coments etc etc waisting my airtime because people are not able to do their jobs!

I REALLY NOW NEED SOMEONE TO RESOLVED MY PROBLEM ONCE AND FOR ALL!!! With proper communication.