Bad rap for Discovery Bank

I am experiencing extreme difficulty with Discovery bank.

I have been placed under debt review recently. My salary was normally paid into my credit card with them. Unfortunately, my employer did not pay my salary into my new account - which is by no means Discovery's fault. My problem lies in the following: I have reported this to Discovery's consultants, after which I was assured that my salary will be deposited into my new account - which is fine. This was two days ago. Nobody keeps me up to date on what's happening with my case, I have to call every time to find out - and then get snotty remarks and comments from consultants. I don't get any concrete answers, emails are not being answered etc. Will I need to call every hour, on the hour to get my situation sorted out? Come on Discovery, you can do better than this.