RB
RENTHIA B

1 reviews | Active since Mar 2023

08 Jun 2023, 11:15

Bad experience no branch office to visit

iam writing this email to bring to your attention that my account has been blocked by your bank. I am not able to access my account or perform any transactions.

I would like to request you to please unblock my account as soon as possible. I understand that there might be some issue with my account or transactions that have led to this action, and I am willing to cooperate with you to resolve any issues.

I request you to kindly provide me with the details of the issue and the steps that I need to take to resolve it. I also request you to provide me with the necessary assistance to unblock my account.

I hope that you will take prompt action to resolve this issue. Thank you for your cooperation.

Sincerely, Renthia Roslyn blaauw

0
Replies (2)
Discovery Bank
Discovery Bank's reply08 Jun 2023, 13:56
Official
Hi Renthia 

Thanks for reaching out to us , please accept this as my acknowledgement of your complaint. 
I am working with my team concerning your query and will get back to you soonest.

Regards, 
Palehelo
Discovery Bank
Discovery Bank's reply09 Jun 2023, 12:51
Official
Hi Renthia 

We have escalated your query to our ***** team and an investigator assigned to your case will contact you, please note our ***** team will be assisting with your case going forward. 

Regards, 
Palehelo