Bad Discovery Bank - Very Bad
I am giving one star because I cannot give less than that. Requested Money to be withdrawn from my notice account as I needed funds urgently, 16 days later I can still not get my money, funds that belongs to me. Phoned them 6 times after that and every time they said they will get back to me, Daphne the manager actually guaranteed that she would phone in an hour, that never happened. All I want is to withdraw funds from my investment account and I am happy with paying a penalty, just give me my funds.
Helpful (0)
Replies (1)0
Replies (1)
Discovery Bank's replyOfficial
08 Oct 2020, 08:40Hi Ruan
Thank you for bringing your concerns to our attention.
This is not the level of service we strive to provide.
As per our records your query has been resolved.
Please accept our apologies for the delay in response and frustration caused in this regard.
Regards
Chane
Thank you for bringing your concerns to our attention.
This is not the level of service we strive to provide.
As per our records your query has been resolved.
Please accept our apologies for the delay in response and frustration caused in this regard.
Regards
Chane
Discovery Bank's reply08 Oct 2020, 08:40
Official
Hi Ruan
Thank you for bringing your concerns to our attention.
This is not the level of service we strive to provide.
As per our records your query has been resolved.
Please accept our apologies for the delay in response and frustration caused in this regard.
Regards
Chane
Thank you for bringing your concerns to our attention.
This is not the level of service we strive to provide.
As per our records your query has been resolved.
Please accept our apologies for the delay in response and frustration caused in this regard.
Regards
Chane