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Trevor D

1 reviews | Active since Oct 2012

20 Mar 2023, 16:07

BAD CUSTOMER SERVICE

customer service - DOES NOT EXIST - Discovery customer service - DOES NOT EXIST - Capitec

Who do we Bank with ????

0
Replies (6)
Discovery Bank
Discovery Bank's reply20 Mar 2023, 16:22
Official
Good day Trevor

Thank you for reaching out to.

Your message is very concerning and I'd be happy to assist with any query you have.

Kind regards
Nicolene
TD
Trevor D's update20 Mar 2023, 17:58
Reviewer Update
i have sent 2 emails to complaints with no replies - i am a new account holder - and this is concerning - great start
Discovery Bank
Discovery Bank's reply20 Mar 2023, 20:02
Official
Good day Trevor 

Thank you for sharing.

What issue are you experiencing?

Kind regards
Nicolene

TD
Trevor D's update20 Mar 2023, 20:32
Reviewer Update
no email replies - and i was querying a deposit R3000 cleared today only - so lets see how we go
Discovery Bank
Discovery Bank's reply20 Mar 2023, 20:39
Official
Good day Trevor 

Happy to hear you have received your funds.

The Complaints Team advised that they have not received an email from your email address.

Which email address did you send your query to?

Kind regards
Nicolene
TD
Trevor D's update20 Mar 2023, 20:49
Reviewer Update
*** x1
*** x2