VN
Valosia N
1 reviews | Active since Apr 2010
30 Jul 2020, 13:41
Bad Customer Service
To whom it may concern,
I requested a cancellation quote from Discovery's Credit Card department 6 July 2020 @ 13h37, I spoke to a consultant who said that they would get back to me with a quote to close my account. It has been 3 weeks later & i still haven’t received any feedback. When i try to call the call centre again, you hold on until one can’t hold on anymore.
Can someone contact me urgently?
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Replies (1)
Discovery Bank's replyOfficial
29 Oct 2020, 17:08Hi Valosia
Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank
Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank
Discovery Bank's reply29 Oct 2020, 17:08
Official
Hi Valosia
Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank
Sorry if we haven’t answered your query yet. It’s also frustrating for us because we aim to give you the best service. If you still need help, we’d like to fix this. Please resend us the details so we can get back to you quickly. RegardsDiscovery Bank