ES
Eddie S

1 reviews | Active since Dec 2019

14 Jul 2021, 10:14

Bad customer service

Worst customer service ever it took me over two weeks trying to update my contact number for an OTP since I lost my phone even cost me over R200 airtime while holding forever for friendly consultant not even friendly at all will definitely change this bank so pathetic

0
Replies (1)
Discovery Bank
Discovery Bank's reply14 Jul 2021, 10:22
Official
Hi Eddie 

Thank you for reaching out to us regarding this matter. 

I will have someone contact you shortly to help update your OTP. 

Please remember that when contacting Discovery Bank, our lines are toll-free. You can contact us anytime on the number (0800) 07 9697, and we will ensure we assist you in anyway possible. 

Regards 
Girshwin