ZK
Zandiswa K

1 reviews | Active since Sept 2015

29 Dec 2017, 17:29

Bad customer service

I have been a loyal customer to Discovery for past few years. But after today's experience I think I am done with discovery.

I had to complete card application today, I have never dealt with such an arrogant, defensive.call centre agent. I am so dissapointed.

0
Replies (1)
Discovery Bank
Discovery Bank's reply16 Jan 2018, 11:33
Official

Thank you for your comment.

As per our telephonic conversation I apologise for the service you received upon applying for your card. I note that this has been resolved but I would like to assure you that this will be addressed to ensure that this does not occur in future.

Best Regards

Amanda