bad bad service

It’s so funny that the minute you show interest on your products you will be called by every tom and jerry. You will even be frustrated by the calls to a point that you will even loose interest.

I'm so disappointed at how you handled my query - I showed interest for your product which i even have to make alternatives to get a card. Fine the card was delivered last year. I then called you guys this year to ask about your savings option. I was introduced to demand and 32 days’ notice which I showed interest. My main card was cancelled and I asked the lady AS TO HOW MUCH WILL IT COST ME TO TRANSFER THE MONEY FROM THE DEMAND ACCOUNT TO A DIFFERENT BANKA ND SHE SAID IT WONT BE MORE THAN 50. Well, I got charged R35 for that which I felt its too much.

I then made another request for a new card since I felt this demand account is expensive for me especially when I make a transfer to a different bank. Your DSV company has been giving me the run around asking me to give a different address because they cant deliver to my address. At first they sent me the code and even **** that im unreachable. I have 2 numbers that I provided to your consultants and on both numbers I never received a missed calls. From there I got endless SMS and calls to confirm my location and to suggest the time that is right for me. I got irritated with Your SMS’s and asked you guys to cancel the card and stop the delivery guys because every time they call me they don’t deliver. I made this request on the 13th if February and every sent you guys an email to stop everything.

To my surprise when I log on to the APP I get a message to say you are busy manufacturing my card and il need to activate the card as soon as I get it. Well its funny that now I have a negative balance on the account that’s not activated. HOW? I NEED TO KNOW WHO AUTHOURIZED THAT. WHY DO YOU DE***** ME ON THE ACCOUNT THAT DOESN’T EXIST? WHAT KIND OF SICK GAME IS THIS?

your social media team is forever asking me for information but never resolving my issue. Im not paying for a card that i dont have. Ive asked you guys to cancel the stupid card. I want to transfer my money on the savings account to a different bank and close the account altogether

*** is my number