Bad bad service

My partner's account has been on hold for quiete some time because of certain verifications that needed to be done in his account which is fine.

But on Tuesday he was told tha his funds will be available anytime after midday even now he is still waiting and it's been too long.He has bills that needs to be paid,houses and cars are not paid.Discovery bank is giving us a bad service he is even thinking of taking his money to another bank.He received calls everyday from sales team offering investments and all because they can see the lumpsum on the system but when are those funds going to be available because the time frame that was given expired already.

His contact number is +***9 you can call him anytime Alternative number is ***