TS
Theawe S

1 reviews | Active since Jul 2024

19 Jul 2024, 20:02

Bad and Super Slow Service from Discovery Bank(all rounder)

Decided to open a new acc, they asked for ID and Proof OA and I submitted as they requested on their useless app, anyways, no urgency in terms of new business, poor and slack service all around, remember that a bank is a bank and it is important for us; banking clients to see beyond their strategy and poor service along with that. There are better banks out there. The shoddy part, is that you cannot walk into your local discovery bank and have a face to face. This is a shout out to Discovery Bank to wake up and smell the coffee and us the hard working consumer, stand for what is right. A bad business decision was putting down the Discovery name in a banking industry, how sad that such a fabulous name got taken down the drain.

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Replies (4)
TS
Theawe S's update19 Jul 2024, 20:07
Reviewer Update
PS. Alot of emails about submitting documents, alot of submissions made for days, alot of speaking to consultants, alot of politics before money becomes the language is no good for any South African. Here's to out pathetic laws.
Discovery Bank
Discovery Bank's reply19 Jul 2024, 20:18
Official
Hi Theawe 

What seems to be the matter with your Discovery Bank account?

Regards
Girshwin
TS
Theawe S's update20 Jul 2024, 16:22
Reviewer Update
What account are you on about, you can't see your problem, I understand that clearly now, your service is just as pathetic as this bank
Discovery Bank
Discovery Bank's reply22 Jul 2024, 09:50
Official
Please do provide us a complete breakdown of your issue as your current post is not descriptive of any issues you are facing with your Discovery Bank account? 

Do you have a bank account with us?

Regards 
Girshwin