Avoid if you can

Absolutely pitiful. The app is terrible. Lacks basic features like bulk payments, searching for a transaction, inability to turn off duplicate email notifications, no real-time bank statements, cannot accept international payments, and the list goes on and on. Next, the service levels are terrible as well. Consultants are ill-informed, and do not provide any support beyond absolutely basic things that I could probably sort out myself. I have 2 open queries with them which have been "escalated", for 2 months!? Literally the only reason I remain with the bank is due to the cash back I receive from Vitality. Once the double-up special ends at the end of this month, I will walk away from this excuse of a financial services provider.