MM
Marvin M

1 reviews | Active since Feb 2025

10 Apr 2026, 17:18

Automated Verification is super frustrating

Dear Discovery Bank

How do I skip your automated machine and speak to a consultant? I need help but when I'm still on the phone, I can't access my App. When I drop the call, the verification notification then pops up on the app. Very frustrating

0
Replies (1)
Discovery Bank
Discovery Bank's reply10 Apr 2026, 17:32
Official
Hi Marvin.

Thanks for reaching out to us.

To reach a consultant, you may hold on the line and a consultant will manually verify you once connected.

Alternatively, we are available to assist via our social media platforms or through our WhatsApp line at ***.

Kind regards,
The Discovery Bank team.