TH
Tamryn H

1 reviews | Active since Jul 2021

02 Feb 2026, 12:23

AUTOMATED TRANSFERS FOR BANK CHARGES SUCKS

First of all I don't agree with your automated system of transferring monies from ones debit card to ones credit card because its over the limit, despite paying the monthly installment. I have a black suite account Apperently for the more benefits you get, but a Credit card with a limit of R750 , yes R750 which you refuse to increase, no matter how many times I try, and banking fees which total 536. Its over the limit because of your banking feeI just moved my salary back to Discovery and already you are reminding me why i left in the first place. If the only benefit is priority boarding then it surely not worth paying the fees, what even is Vitality money that I pay 101 for? I already have vitality with my medical aid, seems like I am paying for all these so called benefits I don't see happening, yet Discovery promises you a bed full of roses. Discovery is literally taking the bread from once mouth to feed themselves!

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Replies (2)
Discovery Bank
Discovery Bank's reply02 Feb 2026, 12:37
Official
Hey Tamryn.

Thank you for contacting us. We apologize for the experience that you have had with us.

I am looking into this for you and will get back to you, via your DMs.

Kind regards,
Mpho.
Discovery Bank
Discovery Bank's reply03 Feb 2026, 11:00
Official
Hi Tamryn.

The details that you have provided do not correspond, please DM us your ID number?

Kind regards,
Mpho.