k
kwanele
1 reviews | Active since Jul 2024
01 Feb 2026, 19:35
Authorisation code 6482A7
Not processing my refund from TEMU WE HAVE BEEN DEALING WITH THIS SINCE JANUARY
Helpful (0)
Replies (4)0
Replies (4)k
kwanele's updateReviewer Update
01 Feb 2026, 19:43Discovery has refused to release my refund from TEMU. TEMU has provided all the information that they have released funds to Discovery.
D6842A7
D6842A7
k
kwanele's update01 Feb 2026, 19:43
Reviewer Update
Discovery has refused to release my refund from TEMU. TEMU has provided all the information that they have released funds to Discovery.
D6842A7
D6842A7
Discovery Bank's replyOfficial
02 Feb 2026, 06:39Hi Kwanele,
I apologize for the experience that you have had with us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
I apologize for the experience that you have had with us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
Best regards,
Discovery Bank's reply02 Feb 2026, 06:39
Official
Hi Kwanele,
I apologize for the experience that you have had with us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
I apologize for the experience that you have had with us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
Best regards,
Discovery Bank's replyOfficial
02 Feb 2026, 06:39Hi Kwanele,
I apologize for the experience that you have had with us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
I apologize for the experience that you have had with us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
Best regards,
Discovery Bank's reply02 Feb 2026, 06:39
Official
Hi Kwanele,
I apologize for the experience that you have had with us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
I apologize for the experience that you have had with us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
Best regards,
Discovery Bank's replyOfficial
02 Feb 2026, 13:12Hi Kwanele,
I have reviewed your profile and can confirm that this transaction has already been reversed, as per the notification received on 14 December 2025 with the subject “Card payment reversal”.
Since the transaction was pending, the merchant’s cancellation caused it to disappear, and the funds were returned to your available balance.
While the transaction was pending, your balance reflected R1 962,28. Once the transaction was cancelled, your available balance was updated to R6 689,28.
Kind regards
Nkhensani
I have reviewed your profile and can confirm that this transaction has already been reversed, as per the notification received on 14 December 2025 with the subject “Card payment reversal”.
Since the transaction was pending, the merchant’s cancellation caused it to disappear, and the funds were returned to your available balance.
While the transaction was pending, your balance reflected R1 962,28. Once the transaction was cancelled, your available balance was updated to R6 689,28.
Kind regards
Nkhensani
Best regards,
Discovery Bank's reply02 Feb 2026, 13:12
Official
Hi Kwanele,
I have reviewed your profile and can confirm that this transaction has already been reversed, as per the notification received on 14 December 2025 with the subject “Card payment reversal”.
Since the transaction was pending, the merchant’s cancellation caused it to disappear, and the funds were returned to your available balance.
While the transaction was pending, your balance reflected R1 962,28. Once the transaction was cancelled, your available balance was updated to R6 689,28.
Kind regards
Nkhensani
I have reviewed your profile and can confirm that this transaction has already been reversed, as per the notification received on 14 December 2025 with the subject “Card payment reversal”.
Since the transaction was pending, the merchant’s cancellation caused it to disappear, and the funds were returned to your available balance.
While the transaction was pending, your balance reflected R1 962,28. Once the transaction was cancelled, your available balance was updated to R6 689,28.
Kind regards
Nkhensani
Best regards,