Attitude of delivery person

On 29 Dec the delivery person from CCD couriers arrived to deliver my card at my residence as arranged previously.<br> This guy refused to accept the proof of residence as it was printed.<br> All my statements are emailed...a Joke in this day and age all bills are emailed<br> The document was dated 27 Nov 2015. <br> He also did not want to accept the copy of my ID. He wanted the original (I told him I had it locked away in my safe and need time to get documents etc. (He refused to wait)<br> I told him to leave as his attitude was all wrong (I would contact his company)<br> <br> Previously my cards were delivered without any issues. The courier guys accepted the copies of ID and proof of residence.<br> It seems this guy has a don't care attitude.<br> I contacted his company's call centre to rearrange delivery.<br> <br> I cannot understand how this guy feels he can dictate what he wants.<br> He must realise he must do his job and be courteous in his line of work.<br> <br> Kind Regards<br> <br> Vino <br> <br>