Attempting to do a credit application with Discovery is as difficult as traversing the 9 circles of hell.

For a Bank that is supposed to be the most forward thinking and innovative, their credit application process leaves a lot to be desired.

I uploaded my bank statements, my Airbnb information, my lease agreement and my payslips,

I even opted for the option that allows them to get my ABSA bank statement directly from them.

Even though I did all of this, I kept getting a notice to upload my lease agreement, which I had multiple times.

This morning I get a call from a consultant asking for me to upload proof of rental income. I actually asked if he was joking. My rental income for my cottage is on all the AbSA bank statements, apart from this month which is on my discovery bank statement which the consultants actually have access to. My Airbnb income all comes into my discovery bank account too. And on the app it asks me to upload my bank statements, when I already granted discovery ban permission to access them from ABSA, so whoever is processing the application is not reading all the information provided or is not even bothering to look at the bank statements. I asked discovery to cancel my application. The ordeal is not worth the hassle. This is not the first time this has happened to me. Discovery obviously has lazy credit check staff, or they wouldn’t even be asking for this information AGAIN