As a bank, not worth your time

No customer support.

I registered for an account almost two years ago and am still waiting for my bank card to be delivered.

I emailed [***](mailto:***), but received an automated response saying the mailbox is only for existing complaints. It seems counterproductive to have a complaints mailbox that does not accept new complaints.

At this point, I’ll stick with FNB. In terms of customer support and the overall application process, FNB remains number one for me.