Application Cancelled!

My application for a Discovery Gold account was denied because it did not meet, according to Discovery Bank, FICA requirements. I submitted a valid copy of my ID, a valid copy of my Learner's licence and valid proof of address. What else is required?

I have called Discovery Bank 15 plus times over the last 8 business days to resolve this issue. Everyday a consultant assures me that I will be contacted on that day by their FICA department. It never happens. I was even told by one consultant that my recent selfie doesn't match up with my record at Home Affairs??

Discovery Bank please get your act together and assist me in my application. So far your service has been poor!