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Idris S

1 reviews | Active since Jul 2011

14 Jan 2026, 10:51

Appl Watch Trap

Apple Watch Entrapment Scheme. I tried to renew my contract for my Apple Watch. Last time around I had to have a Discovery bank account to get a watch which was not required previously. So, I opened a bank account at a cost of R125 per month. 2 years later they changed the rules, I have to upgrade my account which now cost R250/pm. The agent confirmed that nothing else but the upgrade was required. I unfortunately believed her and upgraded. I still cant get the watch as I now don't qualify as I have not spent enough on my credit card. What a farce and trap from a bank.

0
Replies (5)
Discovery Bank
Discovery Bank's reply14 Jan 2026, 10:59
Official
Hi Idris,

Thanks for reaching out to us.

I will be looking into this for you and provide you with feedback as soon as possible.

Kind regards
Nkhensani
IS
Idris S's update14 Jan 2026, 12:17
Reviewer Update
Please cancel my upgrade to the discovery suite immediately. I will not be paying the new fees as I was **** to.
Regards
IS
Idris S's update14 Jan 2026, 13:12
Reviewer Update
I have now closed my discovery bank account completely. The next step is to cancel my Vitality payments with Discovery. Maybe the thereafter I will also move off Discovery completely. Thanks for the ride, it was awesome.....in the past
IS
Idris S's update14 Jan 2026, 13:47
Reviewer Update
Hi Idris,
Thank you for taking my call.
Your account closure case has been successfully logged, and your case number is ***5.
The Account Closure department will reach out to help complete your request.
Please note the process can take up to 8 business days.

Thank you for this response, I have worked out that the savings I will make by cancelling Vitality and the Bank Acc, I will be able to purchase 2 Apple watches per year.
Regards
Discovery Bank
Discovery Bank's reply16 Jan 2026, 10:06
Official
Hi Idris,

Thank you for your message and for sharing your perspective with us. We acknowledge that your account closure case has been successfully logged under case number ***5, and our Account Closure team will be in contact with you to assist in completing the process. Please note that this may take up to 8 business days.

We appreciate the careful consideration you have given to your financial decisions.

Should you wish to revisit any of our offerings in the future, we would be glad to assist you in exploring solutions that may better align with your needs.

Kind regards
Nkhensani