Appalling,amateurish Bank-Think twice,Be warned!!

I’ve had Discovery credit card for years via FNB & it was such a pleasure until Discovery Bank nightmare took over; all my issues started for me in October 2020 when my account migrated to Discovery Bank. The worst bank ever, false advertising on fees, over charging me when I have a quotation of my fees when I joined which is less than what they charge me. I have been trying to get answers from them since November; I have called more than 5 times (45-60 minutes each time) , emailed them proof they needed. Every time I call I have to start the story from the beginning, then promised a 48hr turnaround & a reference number. Now they use underhanded tactics of taking my call & then put me on hold for 30 minutes so that I give up & they hope I will get tired. Think twice before joining , they are disingenuous. I’m done, I’m joining a bank that’s interested in my business. Be warned!!