FA
FAROUK A
1 reviews | Active since Feb 2025
14 Feb 2025, 16:51
Appalling service from ***** dept
***** division absolutely useless and rude. My virtual card was compromised. ***** of 1399 usd on my account. Tumelo was absolutely unhelpful and couldn't care about what had happened on my account. He actually dropped the call when I gave him a piece of my mind. This is how Discovery Bank treats there loyal customers. I have a good mind of closing this account. Appalling service is actually being kind. Can someone who cares about customer service please get back to me. Oh and maybe send Tumelo on a course to deal with customers. I don't think he realizes you exist because of us.
Helpful (0)
Replies (1)0
Replies (1)Discovery Bank's replyOfficial
14 Feb 2025, 16:58Hi Farouk
I am so sorry about your experience with us so far.
I will look into your case and provide feedback once received.
Regards,
Yuvna
I am so sorry about your experience with us so far.
I will look into your case and provide feedback once received.
Regards,
Yuvna
Discovery Bank's reply14 Feb 2025, 16:58
Official
Hi Farouk
I am so sorry about your experience with us so far.
I will look into your case and provide feedback once received.
Regards,
Yuvna
I am so sorry about your experience with us so far.
I will look into your case and provide feedback once received.
Regards,
Yuvna
