Aparthetic Service and ****

I opened an account with Discovery Bank because I was made to understand it is an international bank. To my surprise, I requested for a debit card explained when I would be leaving SA, I was assured that I would receive my card before traveling, then was told on the day of leaving that courier company does not work according to Discovery Bank terms. I was then promised to have the card couriered to the country I would be in, which never happened. I had troubles accessing the bank from overseas which was really disappointing as I was under the impression it was designed to be travel-friendly. No contact number could accommodate International travelers, The bank itself could not call me as they needed special authorization to call my international number. Secondly, Part of my money disappeared, after sharing my frustration on Twitter tagging Discovery Bank, I was given a non-sense-making breakdown. I am just saying a lot is happening when companies are aware that people are migrating. I requested the bank to sort out the issue with my money and my uncleared deposit between Discovery Bank and Avis and close my account. A year later, I have not heard from either, and the bank has not been closed as requested in 2022, and I was recently sent a negative balance of over R2300. Really disappointing.

Apathetic Service and ****