JM
Janine M
1 reviews | Active since Feb 2021
24 May 2023, 11:46
Answer your phones!
I am trying to call in. I have held on for 3 days now. No one answers. I am calling internationally. This is unacceptable. I have cancelled my Discovery credit card and would like to follow up and settle outstanding amount etc. No email address, no one answering the calls. Currently been holding on for 1 hour now. Could you please call me on ***. I have further updated this number on my profile. Thank you. Janine Myles
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
24 May 2023, 11:48Hi Janine
Sorry to hear that.
I'll log a case to have a settlement amount sent to you.
Regards
AJ
Sorry to hear that.
I'll log a case to have a settlement amount sent to you.
Regards
AJ
Discovery Bank's reply24 May 2023, 11:48
Official
Hi Janine
Sorry to hear that.
I'll log a case to have a settlement amount sent to you.
Regards
AJ
Sorry to hear that.
I'll log a case to have a settlement amount sent to you.
Regards
AJ
JM
Janine M's updateReviewer Update
24 May 2023, 11:51Please - out of absolute desperation I have cancelled my credit card because you are so utterly useless. I never want to bank with Discovery again. Please cancel my credit card and please cancel all banking related matters. Will be going elsewhere for a credit card. I just cannot understand how you work or your complete lack of wanting to ensure your customers are satisfied. Been a client of Discovery's for years - and this is the service I get??? Why are you not even WANTING TO KNOW WHY I AM SO FED UP??? Don't you care? To hell with this!
JM
Janine M's update24 May 2023, 11:51
Reviewer Update
Please - out of absolute desperation I have cancelled my credit card because you are so utterly useless. I never want to bank with Discovery again. Please cancel my credit card and please cancel all banking related matters. Will be going elsewhere for a credit card. I just cannot understand how you work or your complete lack of wanting to ensure your customers are satisfied. Been a client of Discovery's for years - and this is the service I get??? Why are you not even WANTING TO KNOW WHY I AM SO FED UP??? Don't you care? To hell with this!
JM
Janine M's updateReviewer Update
26 May 2023, 12:04I expect a reply via email so this can be tracked. I will use up my discovery miles. I have paid R8000 into my account and expect a full statement or monies owed by myself or by Discovery. This is most unprofessional that you use the HelloPeter platform to communicate with myself.
JM
Janine M's update26 May 2023, 12:04
Reviewer Update
I expect a reply via email so this can be tracked. I will use up my discovery miles. I have paid R8000 into my account and expect a full statement or monies owed by myself or by Discovery. This is most unprofessional that you use the HelloPeter platform to communicate with myself.