EO
Emil O
1 reviews | Active since Oct 2013
22 Jun 2025, 11:20
Annoyed
I have been trying to call a few times and my call keeps getting dropped. I'm trying to log onto my app from a new device my username and password aren't taking. I've reset it a few times even deleted the app
Helpful (0)
Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
22 Jun 2025, 11:31Hi Emil.
Thank you for reaching out to us.
I apologize for the inconvenience caused by this.
If you are getting an error message that states that the username or password is incorrect, this means that the details that you entered were incorrect. Please ensure that you are entering the correct username and password. Please note that both the username and password are case sensitive. If you have reset your password, please also recover your username to double-check that you are entering the correct username.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for the inconvenience caused by this.
If you are getting an error message that states that the username or password is incorrect, this means that the details that you entered were incorrect. Please ensure that you are entering the correct username and password. Please note that both the username and password are case sensitive. If you have reset your password, please also recover your username to double-check that you are entering the correct username.
Regards,
Jabulile
Discovery Bank's reply22 Jun 2025, 11:31
Official
Hi Emil.
Thank you for reaching out to us.
I apologize for the inconvenience caused by this.
If you are getting an error message that states that the username or password is incorrect, this means that the details that you entered were incorrect. Please ensure that you are entering the correct username and password. Please note that both the username and password are case sensitive. If you have reset your password, please also recover your username to double-check that you are entering the correct username.
Regards,
Jabulile
Thank you for reaching out to us.
I apologize for the inconvenience caused by this.
If you are getting an error message that states that the username or password is incorrect, this means that the details that you entered were incorrect. Please ensure that you are entering the correct username and password. Please note that both the username and password are case sensitive. If you have reset your password, please also recover your username to double-check that you are entering the correct username.
Regards,
Jabulile
EO
Emil O's updateReviewer Update
22 Jun 2025, 14:14I have done all that it still doesn't work
EO
Emil O's update22 Jun 2025, 14:14
Reviewer Update
I have done all that it still doesn't work