AM
ALPHY M
1 reviews | Active since Oct 2009
08 Oct 2025, 13:35
*********** and lazy staff
I have logged numerous calls with Discovery to help me recover monies taken from my account. i was given reference calls and told that someone will send me forms to fill and that my issues have been escalated within the bank. The first problem was logged over a week ago and to this date i am still waiting for the bank to assist me. No wonder they have so many negative reviews.
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Replies (2)0
Replies (2)
Discovery Bank's replyOfficial
08 Oct 2025, 13:39Hey Alphy.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Discovery Bank's reply08 Oct 2025, 13:39
Official
Hey Alphy.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Thank you for contacting us. We apologize for the experience that you have had with us.
I am looking into this for you and will get back to you, via your DMs.
Kind regards,
Mpho.
Discovery Bank's replyOfficial
09 Oct 2025, 17:39Hi Alphy.
I’ve reviewed your profile and noted that your card dispute cases were logged on 6 October 2025. These cases are still within the standard turnaround time, and the relevant team will be in touch with you.
Please be aware that dispute resolutions can take up to 90 days to complete, as they involve communication with the merchant’s bank regarding the return of funds.
Kind regards,
Mpho.
I’ve reviewed your profile and noted that your card dispute cases were logged on 6 October 2025. These cases are still within the standard turnaround time, and the relevant team will be in touch with you.
Please be aware that dispute resolutions can take up to 90 days to complete, as they involve communication with the merchant’s bank regarding the return of funds.
Kind regards,
Mpho.
Discovery Bank's reply09 Oct 2025, 17:39
Official
Hi Alphy.
I’ve reviewed your profile and noted that your card dispute cases were logged on 6 October 2025. These cases are still within the standard turnaround time, and the relevant team will be in touch with you.
Please be aware that dispute resolutions can take up to 90 days to complete, as they involve communication with the merchant’s bank regarding the return of funds.
Kind regards,
Mpho.
I’ve reviewed your profile and noted that your card dispute cases were logged on 6 October 2025. These cases are still within the standard turnaround time, and the relevant team will be in touch with you.
Please be aware that dispute resolutions can take up to 90 days to complete, as they involve communication with the merchant’s bank regarding the return of funds.
Kind regards,
Mpho.