LE
Louwrens E
1 reviews | Active since Jun 2018
27 Apr 2025, 07:38
All Discovery products is pathetic
I have cancelled my bank account like 15 time with this idiots and the account remains open. You need to ********ate someone in order to get this account closed. They complicate everything. In the last 6 months, I have closed this account on multiple times but these ******* doesn’t close it and it means my account has cost my close to R2000 in bank costs. Useless bank, stay away
Helpful (0)
Replies (3)0
Replies (3)
Discovery Bank's replyOfficial
27 Apr 2025, 07:44Good day,
Thank you for bringing this to our attention.
We apologise for your recent experience with us. This is not the level of service we strive to provide to our clients and will try our very best to ensure this does not happen again.
We are investigating this matter with the relevant department and will revert with feedback as soon as possible.
Kind regards
Nosisa
Thank you for bringing this to our attention.
We apologise for your recent experience with us. This is not the level of service we strive to provide to our clients and will try our very best to ensure this does not happen again.
We are investigating this matter with the relevant department and will revert with feedback as soon as possible.
Kind regards
Nosisa
Discovery Bank's reply27 Apr 2025, 07:44
Official
Good day,
Thank you for bringing this to our attention.
We apologise for your recent experience with us. This is not the level of service we strive to provide to our clients and will try our very best to ensure this does not happen again.
We are investigating this matter with the relevant department and will revert with feedback as soon as possible.
Kind regards
Nosisa
Thank you for bringing this to our attention.
We apologise for your recent experience with us. This is not the level of service we strive to provide to our clients and will try our very best to ensure this does not happen again.
We are investigating this matter with the relevant department and will revert with feedback as soon as possible.
Kind regards
Nosisa
Discovery Bank's replyOfficial
06 May 2025, 09:52Hi Louwrens,
Our records show that the last request from you was a downgrade request. Kindly advise which of your accounts you would like for me to log closure for as well as the reason for closure.
Kind regards,
Nosisa
Our records show that the last request from you was a downgrade request. Kindly advise which of your accounts you would like for me to log closure for as well as the reason for closure.
Kind regards,
Nosisa
Discovery Bank's reply06 May 2025, 09:52
Official
Hi Louwrens,
Our records show that the last request from you was a downgrade request. Kindly advise which of your accounts you would like for me to log closure for as well as the reason for closure.
Kind regards,
Nosisa
Our records show that the last request from you was a downgrade request. Kindly advise which of your accounts you would like for me to log closure for as well as the reason for closure.
Kind regards,
Nosisa
Discovery Bank's replyOfficial
13 May 2025, 12:21Hi Louwrens,
Please receive this as confirmation that your case is now closed due to no response.
We hope that you have a good day further.
Kind regards,
Nosisa
Please receive this as confirmation that your case is now closed due to no response.
We hope that you have a good day further.
Kind regards,
Nosisa
Discovery Bank's reply13 May 2025, 12:21
Official
Hi Louwrens,
Please receive this as confirmation that your case is now closed due to no response.
We hope that you have a good day further.
Kind regards,
Nosisa
Please receive this as confirmation that your case is now closed due to no response.
We hope that you have a good day further.
Kind regards,
Nosisa