Aggravating Customer Service

I have been trying to finish my application for a Discovery Card now since last week Wednesday.<br> Ive been dealing with Sibusiso and he seemed to be competent and I thought this process was going to be stress and difficulty free. I was very wrong.<br> <br> He keeps saying he will follow up with me at a certain time or date, but never does. He cant be bothered to reply to emails or at the least acknowledge that he received them.<br> <br> There was some sort of issue on Fnb and Discovery's system on Friday. I hace been accommdating with all the request made and extra documents requested.<br> <br> I was told id be contacted today, Monday, still have not heard back. I sent 4 emails, no reply. I have called Sibusiso {to no avail } left him 2 messagea to call me back. Still nothing.<br> <br> I am trying to get things finalised and all he is doing is causing more frustration and making me wish I never had anything to do with Discovery's products. <br> <br> I am livid...