GD
Gary D
1 reviews | Active since Dec 2012
03 Jul 2025, 13:38
AGAIN- So much for doing something correctly
So here we F^&^**** go again after responding that it was resolved Sort your g#$#%$%^^ system out One more of these and it will be with the ombudsman This time there are SMS threats too!!!!!!!!!!
Review and Response from February 2025:
Raised an issue last year and was sent the mail below. Was told I would not be contacted again. So much for that piece of nonsense. JFC, I was contact last week. Fix this else it's time to contact the ombudsman.
"Discovery Bank’s reply 04 Nov 2024 at 09:59 Hi Gary
We apologise for the experience that you have had with us.
I have inquired with the Collections team and was advised that that your debt councillor has been making payments towards your account, and you will no further receive calls requesting payments.
Kind regards, Mpho"
Helpful (0)
Replies (7)0
Replies (7)
Discovery Bank's replyOfficial
03 Jul 2025, 13:55Hi Gary
We are receiving your payments, and your account is locked and under debt review.
The communication is system generated, as your account is not in good standing. If everything is in order, please ignore the messages.
Kind regards,
Mpho.
We are receiving your payments, and your account is locked and under debt review.
The communication is system generated, as your account is not in good standing. If everything is in order, please ignore the messages.
Kind regards,
Mpho.
Discovery Bank's reply03 Jul 2025, 13:55
Official
Hi Gary
We are receiving your payments, and your account is locked and under debt review.
The communication is system generated, as your account is not in good standing. If everything is in order, please ignore the messages.
Kind regards,
Mpho.
We are receiving your payments, and your account is locked and under debt review.
The communication is system generated, as your account is not in good standing. If everything is in order, please ignore the messages.
Kind regards,
Mpho.
GD
Gary D's updateReviewer Update
03 Jul 2025, 14:13Your system needs some fixes as this is unacceptable
I get a sms every single month saying you received my payment
Obviously your systems are not as amazing as the adverts say
I get a sms every single month saying you received my payment
Obviously your systems are not as amazing as the adverts say
GD
Gary D's update03 Jul 2025, 14:13
Reviewer Update
Your system needs some fixes as this is unacceptable
I get a sms every single month saying you received my payment
Obviously your systems are not as amazing as the adverts say
I get a sms every single month saying you received my payment
Obviously your systems are not as amazing as the adverts say
GD
Gary D's updateReviewer Update
03 Jul 2025, 14:16AND I ASSUME THE CALLS I RECEIVE ARE ALSO COMPUTER GENERATED
BETTER PUT A NOTE ON YOUR SYSTEM THAT IF I ANSWER A ONE OF THOSE CALLS YOU WILL BE USING IT TO APOLOGISE TO YOUR STAFF HOW BADLY YOU ACTUALLY ALLOW TREAT THEM BECAUSE OF YOUR LACK OF PROCESS
BETTER PUT A NOTE ON YOUR SYSTEM THAT IF I ANSWER A ONE OF THOSE CALLS YOU WILL BE USING IT TO APOLOGISE TO YOUR STAFF HOW BADLY YOU ACTUALLY ALLOW TREAT THEM BECAUSE OF YOUR LACK OF PROCESS
GD
Gary D's update03 Jul 2025, 14:16
Reviewer Update
AND I ASSUME THE CALLS I RECEIVE ARE ALSO COMPUTER GENERATED
BETTER PUT A NOTE ON YOUR SYSTEM THAT IF I ANSWER A ONE OF THOSE CALLS YOU WILL BE USING IT TO APOLOGISE TO YOUR STAFF HOW BADLY YOU ACTUALLY ALLOW TREAT THEM BECAUSE OF YOUR LACK OF PROCESS
BETTER PUT A NOTE ON YOUR SYSTEM THAT IF I ANSWER A ONE OF THOSE CALLS YOU WILL BE USING IT TO APOLOGISE TO YOUR STAFF HOW BADLY YOU ACTUALLY ALLOW TREAT THEM BECAUSE OF YOUR LACK OF PROCESS
GD
Gary D's updateReviewer Update
07 Jul 2025, 11:40And still nothing
This is absolutely fantastic(sic)
This is absolutely fantastic(sic)
GD
Gary D's update07 Jul 2025, 11:40
Reviewer Update
And still nothing
This is absolutely fantastic(sic)
This is absolutely fantastic(sic)
Discovery Bank's replyOfficial
07 Jul 2025, 11:49Hi Gary
Your query is still open, I have consulted with the Collections team for confirmation if it is possible to stop the communication from our team.
I will get back to you when I have received feedback.
Kind regards,
Mpho.
Your query is still open, I have consulted with the Collections team for confirmation if it is possible to stop the communication from our team.
I will get back to you when I have received feedback.
Kind regards,
Mpho.
Discovery Bank's reply07 Jul 2025, 11:49
Official
Hi Gary
Your query is still open, I have consulted with the Collections team for confirmation if it is possible to stop the communication from our team.
I will get back to you when I have received feedback.
Kind regards,
Mpho.
Your query is still open, I have consulted with the Collections team for confirmation if it is possible to stop the communication from our team.
I will get back to you when I have received feedback.
Kind regards,
Mpho.
GD
Gary D's updateReviewer Update
10 Jul 2025, 09:28Assume the useless system can't stop it
Tell them to go into the backend or database and fix this
I am getting a little more than p#$%%ed off
Tell them to go into the backend or database and fix this
I am getting a little more than p#$%%ed off
GD
Gary D's update10 Jul 2025, 09:28
Reviewer Update
Assume the useless system can't stop it
Tell them to go into the backend or database and fix this
I am getting a little more than p#$%%ed off
Tell them to go into the backend or database and fix this
I am getting a little more than p#$%%ed off
Discovery Bank's replyOfficial
10 Jul 2025, 10:24Hi Gary
We have consulted with the Collections team.
You should not be getting further communication regarding your credit facility, if you do please let us know and we can consult with the team.
Kind regards,
Mpho.
We have consulted with the Collections team.
You should not be getting further communication regarding your credit facility, if you do please let us know and we can consult with the team.
Kind regards,
Mpho.
Discovery Bank's reply10 Jul 2025, 10:24
Official
Hi Gary
We have consulted with the Collections team.
You should not be getting further communication regarding your credit facility, if you do please let us know and we can consult with the team.
Kind regards,
Mpho.
We have consulted with the Collections team.
You should not be getting further communication regarding your credit facility, if you do please let us know and we can consult with the team.
Kind regards,
Mpho.