Advisors Poorly Trained, Contradicting Eachother, Broken Promises, Poor Service

I wanted to open a Discovery Bank Account but I was undecided on which type of account would benefit me the most. Unfortunately, their advisers are poorly trained when it comes to the finer details and when I finally spoke to an experienced advisor they promised that they would take me through the options on the 19th of January 2024 at 14:00 pm, but they did not call.

Today the 22nd of January 2024, I spoke to a Discovery Bank representative and demanded that I meet with a senior advisor at their office in Sandton to receive clarity on the different options available. I was transferred to 4 different people and they finally cut the call.