KL
Keletso L
1 reviews | Active since Aug 2024
02 May 2025, 14:27
Accounts blocked
I have been asking them to unblock my account and they don't want too and I also asked them to remove my details on their system as they don't want me to use the accounts anymore or they can just let me use my accounts peacefully.
Helpful (0)
Replies (4)0
Replies (4)
Discovery Bank's replyOfficial
02 May 2025, 14:56Hi Keletso,
I sincerely apologize for the experience had with us.
Please confirm which of your Discovery account has been blocked and which details are you referring to that needs to be removed so we can investigate.
Kind Regards,
Onthatile
I sincerely apologize for the experience had with us.
Please confirm which of your Discovery account has been blocked and which details are you referring to that needs to be removed so we can investigate.
Kind Regards,
Onthatile
Discovery Bank's reply02 May 2025, 14:56
Official
Hi Keletso,
I sincerely apologize for the experience had with us.
Please confirm which of your Discovery account has been blocked and which details are you referring to that needs to be removed so we can investigate.
Kind Regards,
Onthatile
I sincerely apologize for the experience had with us.
Please confirm which of your Discovery account has been blocked and which details are you referring to that needs to be removed so we can investigate.
Kind Regards,
Onthatile
KL
Keletso L's updateReviewer Update
02 May 2025, 15:39All the accounts. I can't even use one of them
KL
Keletso L's update02 May 2025, 15:39
Reviewer Update
All the accounts. I can't even use one of them
Discovery Bank's replyOfficial
02 May 2025, 15:45Hi Keletso,
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
Discovery Bank's reply02 May 2025, 15:45
Official
Hi Keletso,
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
I am going to investigate further and provide you with feedback soonest.
Kind Regards,
Onthatile
Discovery Bank's replyOfficial
05 May 2025, 17:27Hi Keletso
Thank you for your patience whilst I was investigating this for you.
Our ***** team advised there is an ongoing case with the ombudsman which you have logged against the bank. ***** team advised you will receive feedback via the logged ombudsman query.
I hope this clears up any confusion in this regard.
Kind Regards,
Onthatile
Thank you for your patience whilst I was investigating this for you.
Our ***** team advised there is an ongoing case with the ombudsman which you have logged against the bank. ***** team advised you will receive feedback via the logged ombudsman query.
I hope this clears up any confusion in this regard.
Kind Regards,
Onthatile
Discovery Bank's reply05 May 2025, 17:27
Official
Hi Keletso
Thank you for your patience whilst I was investigating this for you.
Our ***** team advised there is an ongoing case with the ombudsman which you have logged against the bank. ***** team advised you will receive feedback via the logged ombudsman query.
I hope this clears up any confusion in this regard.
Kind Regards,
Onthatile
Thank you for your patience whilst I was investigating this for you.
Our ***** team advised there is an ongoing case with the ombudsman which you have logged against the bank. ***** team advised you will receive feedback via the logged ombudsman query.
I hope this clears up any confusion in this regard.
Kind Regards,
Onthatile