Accounts

Hi phone discovery after they deducted a installment x3 for my card. I missed a installment in Oct due to my bank account being **********ly accessed. The first payment missed ever. <br> My initial call to discovery was to find out if discovery has a maternity benefit as I'm going on maternity leave and wanted to know if they have such a service for me to use as you pay a monthly insurance fee to ensure your payments are not missed when unemployed etc. so the consultant Eric who assisted me had no clue what i was asking aboUt and initially made a payment arrangement for the amount already deducted from my account. He even send me a payment commitment sms to confirm my promise to pay... So I ask ***? He still could jy assist me with my original enquiry I made. I find the service utterly pathetic and useless. Discover also never took a payment off in August and double debited me in September. No boy could inform me as to why this was the case. Why do we pay a monthly fee for insurance to protect yourself if you cannot pay sod some reasons and when you need to use such a service nobody can assist you.