JB
Jade B
1 reviews | Active since May 2021
11 May 2021, 09:45
Account suspended
Card/account suspended for months to no avail. Please can this account be closed down and my money that's been laying in it paid to me. Called your call centre maybe 100 times to no avail. Nobody at the contact centre knows what they are doing. I will be taking this to the banking ombudsman!!!!!!!!
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Replies (1)
Discovery Bank's replyOfficial
11 May 2021, 10:10Hi Jade
Thank you for bringing this to my attention.
I have investigated the reason for the block on your account and confirm that this block is placed because of potential *****.
Due to the nature of this block I cannot disclose any additional information on this social media platform.
Kindly could you contact our ***** team directly using the toll free number (0800) 07 96 97, for more information on this lock and how to get it removed.
Regards
Girshwin
Thank you for bringing this to my attention.
I have investigated the reason for the block on your account and confirm that this block is placed because of potential *****.
Due to the nature of this block I cannot disclose any additional information on this social media platform.
Kindly could you contact our ***** team directly using the toll free number (0800) 07 96 97, for more information on this lock and how to get it removed.
Regards
Girshwin
Discovery Bank's reply11 May 2021, 10:10
Official
Hi Jade
Thank you for bringing this to my attention.
I have investigated the reason for the block on your account and confirm that this block is placed because of potential *****.
Due to the nature of this block I cannot disclose any additional information on this social media platform.
Kindly could you contact our ***** team directly using the toll free number (0800) 07 96 97, for more information on this lock and how to get it removed.
Regards
Girshwin
Thank you for bringing this to my attention.
I have investigated the reason for the block on your account and confirm that this block is placed because of potential *****.
Due to the nature of this block I cannot disclose any additional information on this social media platform.
Kindly could you contact our ***** team directly using the toll free number (0800) 07 96 97, for more information on this lock and how to get it removed.
Regards
Girshwin