Account still not activated although FICA Compliant

<p>So after forwarding a copy of my passport to Discovery for FICA Purposes and it wasnt accepted. Discovery arranged for a copy to be collected from my residential address. Needless to say after 1 week, 2 x telephone calls and 3 x reference numbers, I still cant use my card as it is still suspended. O wait the good news, is that actually did receive my documentation and that was verified successfully. So how long should I wait for someone to actualy LISTEN to me as a client and reactivate my card so I can actaully continue doing my business expenses. MMM i wonder if I will be given a discount on my fees, I am paying fees for something that I cant even use.</p> <p> </p> <p>So no, I dont want another reference number and I dont expect any of the consultants to return my call, they promise they will and they actually dont. I just want Discovery to complete this process? This is an admin process Discovery, not hard at all, anyone can verify receipt of documentation and reinstate an account.</p>