NS
Natashja S
1 reviews | Active since Aug 2009
08 May 2024, 18:01
***** Account Opened
On my ITC / Clear Score profile shows an ACTIVE Discovery Bank account with a balance (CREDIT USED). I DON'T HAVE A DISCOVERY BANK ACCOUNT. HOW can someone open one on my name/ID? I phoned the ***** line and was sent from person to person and NO ONE could help me!!!
Helpful (0)
Replies (4)0
Replies (4)
Discovery Bank's replyOfficial
09 May 2024, 10:28Hi Natashja
Thank you for reaching out to us.
I have checked your profile and it shows that you're still a prospect and no account has been opened. The records show that your application was started on the 1st of August 2022.
I have logged a complaint on your behalf and an executive relationship manager will be contacting you soon.
Regards
Tsholofelo
Thank you for reaching out to us.
I have checked your profile and it shows that you're still a prospect and no account has been opened. The records show that your application was started on the 1st of August 2022.
I have logged a complaint on your behalf and an executive relationship manager will be contacting you soon.
Regards
Tsholofelo
Best regards,
Discovery Bank's reply09 May 2024, 10:28
Official
Hi Natashja
Thank you for reaching out to us.
I have checked your profile and it shows that you're still a prospect and no account has been opened. The records show that your application was started on the 1st of August 2022.
I have logged a complaint on your behalf and an executive relationship manager will be contacting you soon.
Regards
Tsholofelo
Thank you for reaching out to us.
I have checked your profile and it shows that you're still a prospect and no account has been opened. The records show that your application was started on the 1st of August 2022.
I have logged a complaint on your behalf and an executive relationship manager will be contacting you soon.
Regards
Tsholofelo
Best regards,
NS
Natashja S's updateReviewer Update
09 May 2024, 10:44Thank you, in order to resolve this with Experian, I will need a letter that states what you've said so I can hopefully get them to remove that from my name.
NS
Natashja S's update09 May 2024, 10:44
Reviewer Update
Thank you, in order to resolve this with Experian, I will need a letter that states what you've said so I can hopefully get them to remove that from my name.
Discovery Bank's replyOfficial
09 May 2024, 10:56Your case has been escalated to the complaints team. The executive relationship manager will advise accordingly regarding this matter.
Regards
Tsholofelo
Regards
Tsholofelo
Best regards,
Discovery Bank's reply09 May 2024, 10:56
Official
Your case has been escalated to the complaints team. The executive relationship manager will advise accordingly regarding this matter.
Regards
Tsholofelo
Regards
Tsholofelo
Best regards,
NS
Natashja S's updateReviewer Update
23 May 2024, 15:19Hi, It's been 2 weeks and no one contacted me like promised.
NS
Natashja S's update23 May 2024, 15:19
Reviewer Update
Hi, It's been 2 weeks and no one contacted me like promised.