KX
Kanyisa X

1 reviews | Active since Oct 2017

21 Oct 2026, 16:24

*** not marked Inactive

All I wanted is to reactivate an *** that I have never used and move to Discovery bank . I opened an *** when Discovery bank was launched and have never used it nor transacted in the said *** since it was opened in 2019..Now I'm ready to move from my current bank to Discovery only to be told "my *** is not in good standing "..but how since I have never used it..why is it not marked inactive after so many years of not being used. Now I have to pay "fees" before using this *** .. I give up..

0
Replies (1)
Discovery Bank
Discovery Bank's reply21 Oct 2026, 16:27
Official
Hi Kanyisa x,

This is not great to hear and we will look into this for you. We do apologize for the frustration that has been caused.

We will return with feedback as soon as possible.

Kind regards,
Discovery Bank