ACCOUNT ***** /****MED R5000.00

I always advocate for Discovery bank to be the best and with security. But to my surprise you proved me wrong. on the 02 of June my account was *****ulent R5000 the money did not even give any notification from my mobile as usual to my surprise when one of debit order came back with insufficient fund. knowing very well the account is with enough more for all my debit orders. Calling the call center make it even worse the lady was RUDE telling me that she's not working for Capitec bank why am I asking how did the money been transfer to unknown account that knowing that Discovery bank is strict with security. Went to Capitec bank to verify the account which the capitec confirm the account that the money was EFT from my discovery does not exist. Calling discovery to convey my msg from capitec. I was told they will investigate the matter and it will take 21 working days.

I am gutted by this bank, last year it was my R9000 for the flights which they only refunded me R2002. from SAA.

Your service is really unsatisfactory. No doubt and now is time to change.

I WANT MY MONEY BACK R5000.00 IS NOT JUST A CHANGE!!!

YOUR CONSULTANT DON'T HAVE COMPASION FOR YOUR CLIENTS....