**** Account Frozen, But Discovery Has Gone Silent Since

I reported a ***** case involving a Discovery Bank account over a month ago. Initially, the account was frozen, which was reassuring and seemed like a good first step. When I posted a review, Discovery Bank got back to me promptly — but unfortunately, that was the last time I heard from them.

Since then, there has been no feedback, no updates, no follow-through. Despite multiple attempts to follow up, I have received absolutely no communication.

To date, I have heard nothing. Nada.

This lack of response is extremely disappointing, especially from a bank that claims to prioritise customer service and security. I expected better.