MD
Maria D
1 reviews | Active since Nov 2021
07 Dec 2021, 08:51
Account Closure and Prompts for payment on a zero balance account
My issue has still not been resolved !!!!!!!!!!!
I am still receiving emails and text messages and phone calls prompting me to pay for an account that was confirmed to be zero balance and an email received to say that this account has been closed!?
I can assure you if this is not resolved TODAY, I WILL report you to the Credit Ombud!
This is exactly the SLACK service you DO NOT WANT from a Bank. You cannot even call yourself a bank. You are a joke to society.
Remove my details from your system it offends me to get ANY type of communication from you
Helpful (0)
Replies (7)0
Replies (7)
Discovery Bank's replyOfficial
07 Dec 2021, 10:48Good day Maria
Thanks for reaching out to.
I had a look at your account and can confirm that your accounts has been closed.
Kind regards
Discovery bank
Nicolene
Thanks for reaching out to.
I had a look at your account and can confirm that your accounts has been closed.
Kind regards
Discovery bank
Nicolene
Discovery Bank's reply07 Dec 2021, 10:48
Official
Good day Maria
Thanks for reaching out to.
I had a look at your account and can confirm that your accounts has been closed.
Kind regards
Discovery bank
Nicolene
Thanks for reaching out to.
I had a look at your account and can confirm that your accounts has been closed.
Kind regards
Discovery bank
Nicolene
MD
Maria D's updateReviewer Update
07 Dec 2021, 10:52Why am I still receiving notices that I "have not paid Discovery" Nicole?
MD
Maria D's update07 Dec 2021, 10:52
Reviewer Update
Why am I still receiving notices that I "have not paid Discovery" Nicole?
Discovery Bank's replyOfficial
07 Dec 2021, 11:03Please could you share a screenshot of one of the notification with me to query with the Systems Team.
Kind regards
Nicolene
Kind regards
Nicolene
Discovery Bank's reply07 Dec 2021, 11:03
Official
Please could you share a screenshot of one of the notification with me to query with the Systems Team.
Kind regards
Nicolene
Kind regards
Nicolene
MD
Maria D's updateReviewer Update
07 Dec 2021, 11:54image.png 145.35 KB
MD
Maria D's update07 Dec 2021, 11:54
Reviewer Update
image.png 145.35 KB
MD
Maria D's updateReviewer Update
07 Dec 2021, 11:57image.png 159.26 KB
MD
Maria D's update07 Dec 2021, 11:57
Reviewer Update
image.png 159.26 KB
Discovery Bank's replyOfficial
08 Dec 2021, 09:08 I'm unable to view your image, could you perhaps email it to me?
The email address is ***.
Please confirm the email address that the image was sent from to ensure I allocate the email immediately.
Kind regards
Nicolene
The email address is ***.
Please confirm the email address that the image was sent from to ensure I allocate the email immediately.
Kind regards
Nicolene
Discovery Bank's reply08 Dec 2021, 09:08
Official
I'm unable to view your image, could you perhaps email it to me?
The email address is ***.
Please confirm the email address that the image was sent from to ensure I allocate the email immediately.
Kind regards
Nicolene
The email address is ***.
Please confirm the email address that the image was sent from to ensure I allocate the email immediately.
Kind regards
Nicolene
MD
Maria D's updateReviewer Update
19 Dec 2021, 16:09Nicolene, your email address is blocked out by Hello Peter. As a client of discovery you should have my email address since it does not allow me to share my information on here either.
Send me an email and I will forward you the screen shots by email. I received yet another email saying that I did not pay.
I am going to take this matter to the credit ombud
Send me an email and I will forward you the screen shots by email. I received yet another email saying that I did not pay.
I am going to take this matter to the credit ombud
MD
Maria D's update19 Dec 2021, 16:09
Reviewer Update
Nicolene, your email address is blocked out by Hello Peter. As a client of discovery you should have my email address since it does not allow me to share my information on here either.
Send me an email and I will forward you the screen shots by email. I received yet another email saying that I did not pay.
I am going to take this matter to the credit ombud
Send me an email and I will forward you the screen shots by email. I received yet another email saying that I did not pay.
I am going to take this matter to the credit ombud