MG
Marc G
1 reviews | Active since Oct 2012
04 Feb 2015, 10:49
Account closed Nov 2012
I contacted Discovery legal dept on 29 Jan to enquire why my discovery website/ app still shows my discovery card with legal action as status. I told them the account was paid in full and closed in Nov 2012 - received confirmation from FNB directly. They then said they would send me a letter of confirmation that the account is paid in full so that they can remove the discovery card profile from my profile. They said I would get the letter within 2-3 business days. Its now 4 business days and nothing received. I tried calling them today and was cut off. PLEASE HELP?
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Discovery Bank's replyOfficial
04 Feb 2015, 12:39Hello marcvg,
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager
DiscoveryCard
***
Fax: +***3
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager
DiscoveryCard
***
Fax: +***3
URL: http://www.discovery.co.za
Discovery Bank's reply04 Feb 2015, 12:39
Official
Hello marcvg,
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager
DiscoveryCard
***
Fax: +***3
URL: http://www.discovery.co.za
Thank you for your comment and for bringing this matter to our attention.
We have responded to you via email.
Regards
Gisela Peters
Executive Relationship Manager
DiscoveryCard
***
Fax: +***3
URL: http://www.discovery.co.za