1 reviews | Active since Sept 2020
Account blocked without proper reason or explanation
On the 24 Jan 2024 the amount of R1800 was deposited into my discovery bank acc for child maintenance not the first dep. On the 26 Feb 2024 my account was blocked and I was told by the ***** dep that deposit implicated my account i still dont understand how... I was told by a consultant that I should go to the police station to make an affidavit stating the reason for the deposit which I did and I emailed it to *****@discovery.bank. I have since called in more than 10 times I get no feedback no updates no calls from any investigating officer explaining to me why they have locked my account. On the 1 March 2024 my daughter's father deposited 1500 into my account to pay her school fees which hes does every month. I cannot pay her school fees because the acciount is locked .I'm a single mother how on earth am I suppose to pay my daughters school fees. I have not broken any law I have never used or transacted in any *****ulent transactions. I am disgusted by discoverybank on how I am treated.Release my money so that I can close this acc.
Thanks for reaching out to us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
Thanks for reaching out to us.
I will be looking into this for you and provide you with feedback as soon as possible.
Kind regards
Nkhensani
I'm awaiting you response.
Regards
Joanne Cornelius
I'm awaiting you response.
Regards
Joanne Cornelius
I still have received no response from you or any investigating officer.
I still have received no response from you or any investigating officer.
I have sent your query to the investigator dealing with your case and I will provide you with feedback as soon as I get an update.
Kind regards
Nkhensani
I have sent your query to the investigator dealing with your case and I will provide you with feedback as soon as I get an update.
Kind regards
Nkhensani
Still no response or even a call from the investigating officer is this the service discovery bank gives to clients.
I will not advise any one to bank with discovery bank you treat people like ********s open my account so that I can pay my daughters school fees than keep your account.
I will write a review every day so that the public can cee how discovery bank treat customers.
Still no response or even a call from the investigating officer is this the service discovery bank gives to clients.
I will not advise any one to bank with discovery bank you treat people like ********s open my account so that I can pay my daughters school fees than keep your account.
I will write a review every day so that the public can cee how discovery bank treat customers.
PLEASE HELP
PLEASE HELP
