Absolutely disgraceful service!!!

<p>I app**** for a Platinum credit card to use with the in conjuntion with my discovery life and vitality policy and i have never dealt with a division quite as incompetant as this. After sending document after document and specifying i required a dual card for my wife, one was sent. Extemely rude delivery agents arrived at my door (CCD Couriers) and requested more documents than was required and Discovery only processed one card. Since then i have given my information twice, been pushed from pillar to post for 3 weeks asked for more docuemnation and every time i deal with someone, they claim to sort it out and i still do not have my cards. Has anyone else been treated so poorly JUST TRYING TO GET 2 CARDS!! Have not even used the cards yet and this is they type of service I have received. No esclation numbers (Have asked the call centre twice for a manager, no response) ONLY CALL CENTRE AGENTS THAT DON'T CARE - **********!</p>